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FAQ - Reservations

 


 


How far in advance should I make my reservation?

Some of our tours can fill up well in advance of 3-4 days.  If there are still spots available, we can take reservations up until 5 PM (San Diego time) the evening before you wish to join us.  However, we would recommend you schedule your reservation at least a few days in advance of your desired tour.

What if I'm not a great swimmer?

Not to worry.  You’re not required to be a outstanding swimmer, although you should be a proficient swimmer who is relaxed and comfortable in the water.  We will provide you with a wetsuit and gear to keep you warm, comfortable and safe on the surface.

Can children go diving or snorkeling?

Kids aged 12 to 14 can participate in the NAUI Discover Scuba Diving Program (Intro Dives) or earn their Junior Open Water Diver certification. Advanced courses are available also available. Kids aged 6 and older can participate in our Snorkeling Adventures. We ask that kids are at least 50 pounds and proficient swimmers. Children less than 50 pounds must provide their own wetsuit, mask snorkel and fins.

How is the visibility in San Diego?

The visibility here in San Diego typically remains about the same throughout the year at a 10–20 ft average, though it tends to be better in the later summer months, sometimes as much as 40-50 ft.

Get real time water conditions in San Diego, California.

What is your cancellation policy?

We understand that sometimes life gets in the way of sceduled events, should you need to cancel your Scheduled Adventure, we ask out of common courtesy that you call us at least 24 hours in advance. Because we provide staffing with you in mind, we would appreciate the advance notice so that we can schedule our staff accordingly and our instructors are notified in advance. Because we do not collect payment until the day of the dive, if you decide not to make your Scheduled Adventure we charge only a small processing fee of $25 if the tour is cancelled prior to 24 hours. If the reservation is cancelled in less than 24 hours, we must charge a $50 cancellation fee and if the guest is a "no show", we must charge the full fare for the reservation.

I can dive with another company for less money.
Why is that?

We strive to offer great quality at a fair price. If quality is your main concern, be a smart consumer and find out what you’ll get for your money.


Some Questions to ask...

- What is included in the quoted price, or what additional charges for gear can you expect?

- How many people will be on the tour?

- What other amenities are available?

- Inquire about the age of the dive equipment you’ll be using.

- Ask how long the dives are planned to last, and the capacity of the tanks for scuba tours.

- Find out about the qualifications of the dive leader.

- Are their staff Marine Biologists?

- Find out what the instructor-to-student and guide-to-diver ratios are.

- Will you get a meal?

- Can you get a photos from your dives?

Get the facts so you can make an informed decision!

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